COOKIE POLICY

We use cookies to improve and customise your experience of our website. They help us to understand who our customers are and what you like to buy or browse, which in turn helps us create a more exciting shopping experience for you. Cookies are not harmful to you or your computer/device.

By continuing to browse our site, you consent to our placing cookies on your computer (unless you have chosen to disable them via your browser (see below). However, if you do not allow cookies on your computer you will not be able to fully access and make purchases on our website.

We are continuously making further improvements and changes to the ways we use cookies and we will keep this page updated with the cookies we use.

Our customer’s privacy is extremely important to us and the cookies we use will in no way allow us access to your computer. We do not store any details relating to you or your credit cards using cookies. We use cookies to record the areas of the site that you have visited and for how long, which provides us with useful usage information that helps us make our site more accessible to our users in line with their needs. The use of cookies helps us to improve the quality of service that we provide.

Please also refer to our Privacy Policy.

WHAT ARE COOKIES?

A cookie is a piece of data which is a small file of letters and numbers that is stored on the internet user’s browser, or the hard drive of their computer, if they agree. The information the cookie contains is set by a website's server and it can be used when the user visits the website. Cookies are designed to remember things that an internet user has done whilst on a website in the past, which can include putting products in a basket, logging in, or clicking on links. Cookies are not dangerous. They are not computer programs and cannot be used to circulate viruses. 

The cookies we use on our website are used in many ways, including:

To keep a record of the products you've put in your shopping bag for the next time you visit;

To make personalised product recommendations, based upon the previous times you've shopped on the website;

To remember your preferences;

To find out what the website doesn't do well and make improvements to it in the future;

To allow you to share pages with social networks like Facebook; and

To make sure advertising on other websites is relevant to you.

TYPES OF COOKIES

SESSION COOKIES

Session cookies are stored in your computer's memory for the length of your browsing session. They become inaccessible after the session has been inactive for a time and are automatically deleted from your computer when the browser is closed. They allow you to move from page to page without having to log-in repeatedly.

PERSISTENT COOKIES

Persistent cookies are stored on the user's computer memory and are not deleted when the browser is closed. They are used to keep your preferences for the website, so that they will be remembered for next time you visit the website. They are also used to collect information about the number of visitors, the average time spent on a particular page and analyse shopping behaviour on the website. This information is used to find out how the well the website works and where it can be improved.

FLASH COOKIES

You will probably have Adobe Flash installed on your computer. Many websites that contain Flash can also store small files on your computer that are used in the same way as cookies.

Websites choose to use Flash Cookies as these can hold more information than regular cookies. When you delete cookies via your browser, your Flash cookies are unlikely to be affected. A website may therefore still recognise your preferences if it used a Flash cookie to save them initially.

THIRD-PARTY COOKIES

Yoga Fish works with selected companies to provide additional content and services, for example reviews. These companies may also set cookies on our behalf.

ADVERTISING ON OTHER WEBSITES

Cookies are used to advertise relevant products to you on other websites, based on the products and categories you looked at on yogafish.co.uk.

For these adverts, our third-party providers may use software that can set a cookie to your browser, this will enable us to monitor whether you see the adverts, click on them and buy from our website. Cookies are placed on your computer if your browser is set to allow these. If you wish to ‘turn off’ cookies, then please check your browser’s help files for guidance on how to do so. The Help section is usually found in the Menu bar at the top of the browser. Some browsers provide help if the F1 key is pressed. However, you may lose some of the functionality of this website.

The data contained in the cookie used in these adverts is anonymous and doesn't contain any of your personal details.

SHARING WITH SOCIAL NETWORKS

If you use the buttons that allow you to share products and content with your friends via social networks like twitter and facebook, these companies may set a cookie on your computer memory. Find out more about these here:

https://www.facebook.com/about/privacy/

http://twitter.com/privacy

http://www.google.com/intl/en-GB/policies/privacy/

https://policy.pinterest.com/en-gb/privacy-policy

https://help.instagram.com/

WHICH COOKIES DOES YOGAFISH.CO.UK USE?

1. Cookies used by yogafish.co.uk (1st Party Cookies) 

Cookie Name

Purpose

FORM_KEY

Stores randomly generated key used to prevent forged requests.

PHPSESSID

Your session ID on the server.

GUEST-VIEW

Allows guests to view and edit their orders.

PERSISTENT_SHOPPING_CART

A link to information about your cart and viewing history, if you have asked for this.

STF

Information on products you have emailed to friends.

STORE

The store view or language you have selected.

USER_ALLOWED_SAVE_COOKIE

Indicates whether a customer allowed to use cookies.

2. Cookies used by yogafish.co.uk (3rd Party Cookies).

Criteo is used to place adverts and marketing on third party websites. You can opt out of these adverts on the Criteo website.

Foresee is used to allow customers to complete our customer satisfaction surveys.

Maxymiser is a visual operating tool for testing different layouts of the website.

Social Sharing (Facebook, twitter and Google+) uses cookies to allow for customer engagement on social media platforms.

BloomReach is used to optimise search results.

iTransact is used to place adverts and marketing on third party websites.

Taggstar is used for social proof messaging, to allow customers to access the popularity of products

iAdvize is used to provide live chat services such as Web Chat

Doubleclick is used for placing adverts and marketing on third party websites.

Scene7 is used to provide document hosting and interactive publishing services

Sessioncam is used to provide customer experience analytics and reports

Switch is used to place adverts and marketing on third party websites.

Nccgroup is used to provide website performance analytics

Answerscloud is used to provide website traffic statistics

Maxmind is used to provide fraud prevention services

Quantserve is used to provider customer experience analytics

Youtube is used to provide video social media and content

Azure edge is used to provide a content delivery network

Yieldlab is used to place adverts and marketing on third party websites.

Please note that these third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) use cookies, over which we have no control.

WHAT HAPPENS IF I OPT OUT OF ALL COOKIES?

If you opted out of all cookies set by yogafish.co.uk and associated websites, then you will not be able to place an order on our website. You will, however, still be able to browse our website.

If you disable Flash cookies, you will not be able to watch some of the videos on yogafish.co.uk

HOW DO I OPT OUT OF COOKIES?

You can manage the cookies that you allow on your computer through the internet browser that you use.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. As mentioned above, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site, in particular you will not be able to place orders.

Different web browsers may use different methods for managing cookies. Please follow the instructions below, from the web browser manufacturers directly, to configure your browser settings*.

* These links are to third party sites, over which we have no control – no liability can be claimed if they are inaccurate.

FURTHER INFORMATION ABOUT ONLINE PRIVACY

ICO.ORG.UK/FOR_THE_PUBLIC/TOPIC_SPECIFIC_GUIDES/ONLINE/COOKIES

This information has been written by the UK’s independent authority set up to uphold information rights in the public interest.