Returns Policy

U.K RETURNS & EXCHANGES ARE NOW FREE*

We hope that you love your Yoga Fish purchase. However, if for any reason you are not completely satisfied with your purchase, we now offer our U.K customers a free tracked returns service and free exchange shipping.

Free UK returns – how do I return my package?
  1. Please re-pack the item in its original packaging or in a secure, waterproof package.
  2. Please return your item with all swing tags and packaging.
  3. Click here for your Returns Form (PDF). Print and complete this form and include it in your package with the item you are returning.
  4. Click here for your free Returns Label. Print this and attach it to your package.
  5. Please note the tracking number which is placed under the barcode on the Returns Label. This allows you to track your return.
  6. Return the package by taking it to any Post Office or Royal Mail counter. Please ensure you obtain proof of postage.
  7. Please make sure your item is returned within 28 days from delivery.
  8. We’ll process our refund within seven business days of receiving your package and send you an email when this transaction has taken place.

Alternatively, you can use your own chosen method of postage or courier. (Please note that this will be at your own cost.)
We recommend that you use a tracked service and retain proof of postage. The returns address is below;

Yoga Fish Returns
84 Lower Wear Road
Exeter
Devon
EX2 7BG

European Returns

Unfortunately, we are unable to offer free returns for our European customers. It is the customer's responsibility to return any unwanted goods and to cover shipping costs.

Yoga Fish recommends that all returns are sent using a tracked service as we cannot take any responsibility for lost parcels.

If you would like to return an item, just follow the process below:

  1. Please re-pack the item in its original packaging or in a secure, waterproof package.
  2. Click here for your Returns Form (PDF). Print and complete this form and include it in your package with the item you are returning.
  3. Return the items to the address below:
  4. Yoga Fish Returns
    84 Lower Wear Road
    Exeter
    Devon
    EX2 7BG

  5. Please make sure your item is returned within 28 days from delivery.
  6. We’ll process our refund within seven business days of receiving your package and send you an email when this transaction has taken place.
  7. Please make sure your item is returned within 28 days from delivery.
International Returns

Unfortunately, we are unable to offer free returns for our International customers. It is the customer's responsibility to return any unwanted goods and to cover shipping costs.

Yoga Fish recommends that all returns are sent using a tracked service as we cannot take any responsibility for lost parcels.

If you would like to return an item, just follow the process below:

  1. Please re-pack the item in its original packaging or in a secure, waterproof package.
  2. Click here for your Returns Form (PDF). Print and complete this form and include it in your package with the item you are returning.
  3. Return the items to the address below:
  4. Yoga Fish Returns
    84 Lower Wear Road
    Exeter
    Devon
    EX2 7BG

  5. Please make sure your item is returned within 28 days from delivery.
  6. We’ll process our refund within seven business days of receiving your package and send you an email when this transaction has taken place.
Yoga Fish Returns Policy

Here's the fine print:

  • All original tags must be attached.
  • For hygiene reasons on swimwear we ask that you try items on over your own underwear and keep the seal intact.
  • Yoga Mats and props must be in their original wrapping. We cannot accept return if the seal or wrapping has been removed or damaged. This is due to hygiene reasons.
  • Returns can only be refunded to the person who originally placed and paid for the order, and the refund can only be processed back to the same payment method.
  • Refunds can take up to 14 days after receipt of the return.